Use case

Customer success recap video for E-commerce

Generate customer-level success recaps using usage, outcomes, and highlights.

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Why E-commerce teams still ship reports manually

Performance reporting is scattered across tools.
Stakeholders miss weekly insights without a digest.
Manual recap creation wastes time every week.
Teams need consistent summaries for planning.

Automate customer success recap video with an API

Trigger the workflow when a customer recap is generated happens.
POST structured data to /render using template customer-recap-v1.
Render asynchronously at scale and receive a webhook when the MP4 is ready.
Deliver the video via Slack, email, or internal dashboard.

Input (structured data)

{
  "brand": "e-commerce",
  "data": {
    "aov": 47.2,
    "conversionRate": "2.8%",
    "customerId": "example-customerId",
    "grossRevenue": 184200,
    "highlight": "orders",
    "kpis": {
      "aov": 47.2,
      "conversionRate": "2.8%",
      "grossRevenue": 184200,
      "orders": 3921,
      "refundRate": "1.3%"
    },
    "orders": 3921,
    "period": "2026-01-14",
    "refundRate": "1.3%"
  },
  "template": "customer-recap-v1"
}

Output (deterministic MP4)

30-60s MP4 per customer
Customer name and key KPIs
Highlights section
Webhook with output URL

Architecture

Data source / event
  |
  v
Rendivia Render API
  |
  v
Queue + Workers
  |
  v
Remotion templates
  |
  v
Branded MP4 + webhook

How it works

Fetch customer KPIs

Pull usage and outcome metrics per customer.

Render recap

POST to /render with customer-recap-v1.

Deliver

Webhook returns the MP4 URL for the customer.

Embed

Embed in your customer portal or send via email.

Benefits

Make performance updates easy to share and consume.
Automate weekly and monthly recaps for teams.
Deterministic output you can trust in production.
A repeatable workflow triggered by a customer recap is generated.

Common questions

Can I batch render for many customers?

Yes. Call /render per customer and process asynchronously.

Can I store outputs?

Yes. Store webhook URLs in your database.

Monthly Metrics Video for E-commerce Investor Update Video for E-commerce From Postgres to video

Generate customer success recap video via API

Create an API key and render your first customer success recap video in minutes.

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