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RENDIVIA

Use case

Customer success recap video for Fintech

Generate customer-level success recaps using usage, outcomes, and highlights.

Why Fintech teams still ship reports manually

  • Users don't open dashboards regularly to parse performance.
  • Statements and PDFs lack engagement and context.
  • Updates are delayed when assembled manually.
  • Teams need consistent outputs for compliance and support.

Automate customer success recap video with an API

  • Trigger the workflow when a customer recap is generated happens.
  • POST structured data to /render using template customer-recap-v1.
  • Render asynchronously at scale and receive a webhook when the MP4 is ready.
  • Deliver the video via in-app, push notification, or secure message center.

Input (structured data)

{
  "brand": "fintech",
  "data": {
    "aum": 1250000,
    "chargebacks": 12,
    "customerId": "example-customerId",
    "deposits": 84200,
    "highlight": "accounts",
    "kpis": {
      "aum": 1250000,
      "chargebacks": 12,
      "deposits": 84200,
      "netFlow": 31100,
      "withdrawals": 53100
    },
    "netFlow": 31100,
    "period": "2026-01-14",
    "withdrawals": 53100
  },
  "template": "customer-recap-v1"
}

Output (deterministic MP4)

  • 30-60s MP4 per customer
  • Customer name and key KPIs
  • Highlights section
  • Webhook with output URL

Architecture

Data source / event
  |
  v
Rendivia Render API
  |
  v
Queue + Workers
  |
  v
Remotion templates
  |
  v
Branded MP4 + webhook

How it works

Fetch customer KPIs

Pull usage and outcome metrics per customer.

Render recap

POST to /render with customer-recap-v1.

Deliver

Webhook returns the MP4 URL for the customer.

Embed

Embed in your customer portal or send via email.

Benefits

  • Improve customer trust with clear, consistent updates.
  • Automate recurring portfolio and account summaries.
  • Deterministic output you can trust in production.
  • A repeatable workflow triggered by a customer recap is generated.

Common questions

Can I batch render for many customers?

Yes. Call /render per customer and process asynchronously.

Can I store outputs?

Yes. Store webhook URLs in your database.

Related

Generate customer success recap video via API

Create an API key and render your first customer success recap video in minutes.

Get API key