Use case
Customer feedback recap video for Gaming platforms
Summarize NPS and feedback themes into a recurring recap.
Why Gaming platforms teams still ship reports manually
- Performance insights aren't shared consistently.
- Teams need a repeatable weekly digest.
- Manual recaps take too long.
- Stakeholders miss trends between reviews.
Automate customer feedback recap video with an API
- Trigger the workflow when a feedback cycle completes happens.
- POST structured data to /render using template feedback-recap-v1.
- Render asynchronously at scale and receive a webhook when the MP4 is ready.
- Deliver the video via Slack, email, or internal dashboard.
Input (structured data)
{
"brand": "gaming-platforms",
"data": {
"arppu": 3.2,
"dau": 284210,
"highlight": "players",
"iapRevenue": 84200,
"nps": "example-nps",
"period": "2026-01-14",
"retention": "36%",
"sessions": 1240000,
"themes": "example-themes"
},
"template": "feedback-recap-v1"
}Output (deterministic MP4)
- 30-60s MP4 video
- NPS trend + benchmarks
- Theme highlights
- Webhook with output URL
Architecture
Data source / event | v Rendivia Render API | v Queue + Workers | v Remotion templates | v Branded MP4 + webhook
How it works
Aggregate feedback
Provide NPS score and top themes.
Render
POST to /render with feedback-recap-v1.
Async output
We render and notify via webhook.
Share
Send to product and leadership teams.
Benefits
- Automate weekly engagement recaps.
- Make trends easy to communicate.
- Deterministic output you can trust in production.
- A repeatable workflow triggered by a feedback cycle completes.
Common questions
Can I include verbatim quotes?
Yes. Include a quotes array for display.
Is it suitable for board updates?
Yes. Summaries are designed for leadership review.
Related
Generate customer feedback recap video via API
Create an API key and render your first customer feedback recap video in minutes.
Get API key