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RENDIVIA

Use case

Customer feedback recap video for Manufacturing

Summarize NPS and feedback themes into a recurring recap.

Why Manufacturing teams still ship reports manually

  • Operational KPIs are buried in spreadsheets.
  • Plant updates take too long to compile.
  • Stakeholders need clear, consistent reporting.
  • Manual summaries slow down decisions.

Automate customer feedback recap video with an API

  • Trigger the workflow when a feedback cycle completes happens.
  • POST structured data to /render using template feedback-recap-v1.
  • Render asynchronously at scale and receive a webhook when the MP4 is ready.
  • Deliver the video via email, operations dashboard, or leadership portal.

Input (structured data)

{
  "brand": "manufacturing",
  "data": {
    "costPerUnit": 3.4,
    "defectRate": "1.2%",
    "downtime": "3h",
    "highlight": "lines",
    "nps": "example-nps",
    "onTimeDelivery": "96%",
    "period": "2026-01-14",
    "themes": "example-themes",
    "unitsProduced": 28420
  },
  "template": "feedback-recap-v1"
}

Output (deterministic MP4)

  • 30-60s MP4 video
  • NPS trend + benchmarks
  • Theme highlights
  • Webhook with output URL

Architecture

Data source / event
  |
  v
Rendivia Render API
  |
  v
Queue + Workers
  |
  v
Remotion templates
  |
  v
Branded MP4 + webhook

How it works

Aggregate feedback

Provide NPS score and top themes.

Render

POST to /render with feedback-recap-v1.

Async output

We render and notify via webhook.

Share

Send to product and leadership teams.

Benefits

  • Automate production and quality recaps.
  • Deliver consistent reporting across plants.
  • Deterministic output you can trust in production.
  • A repeatable workflow triggered by a feedback cycle completes.

Common questions

Can I include verbatim quotes?

Yes. Include a quotes array for display.

Is it suitable for board updates?

Yes. Summaries are designed for leadership review.

Related

Generate customer feedback recap video via API

Create an API key and render your first customer feedback recap video in minutes.

Get API key