Use case
Customer feedback recap video for Manufacturing
Summarize NPS and feedback themes into a recurring recap.
Why Manufacturing teams still ship reports manually
- Operational KPIs are buried in spreadsheets.
- Plant updates take too long to compile.
- Stakeholders need clear, consistent reporting.
- Manual summaries slow down decisions.
Automate customer feedback recap video with an API
- Trigger the workflow when a feedback cycle completes happens.
- POST structured data to /render using template feedback-recap-v1.
- Render asynchronously at scale and receive a webhook when the MP4 is ready.
- Deliver the video via email, operations dashboard, or leadership portal.
Input (structured data)
{
"brand": "manufacturing",
"data": {
"costPerUnit": 3.4,
"defectRate": "1.2%",
"downtime": "3h",
"highlight": "lines",
"nps": "example-nps",
"onTimeDelivery": "96%",
"period": "2026-01-14",
"themes": "example-themes",
"unitsProduced": 28420
},
"template": "feedback-recap-v1"
}Output (deterministic MP4)
- 30-60s MP4 video
- NPS trend + benchmarks
- Theme highlights
- Webhook with output URL
Architecture
Data source / event | v Rendivia Render API | v Queue + Workers | v Remotion templates | v Branded MP4 + webhook
How it works
Aggregate feedback
Provide NPS score and top themes.
Render
POST to /render with feedback-recap-v1.
Async output
We render and notify via webhook.
Share
Send to product and leadership teams.
Benefits
- Automate production and quality recaps.
- Deliver consistent reporting across plants.
- Deterministic output you can trust in production.
- A repeatable workflow triggered by a feedback cycle completes.
Common questions
Can I include verbatim quotes?
Yes. Include a quotes array for display.
Is it suitable for board updates?
Yes. Summaries are designed for leadership review.
Related
Generate customer feedback recap video via API
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