Use case
Customer success recap video for Marketing agencies
Generate customer-level success recaps using usage, outcomes, and highlights.
Why Marketing agencies teams still ship reports manually
- Client reporting is repetitive and time-consuming.
- Slides and PDFs get skimmed, not understood.
- Teams spend too much time formatting instead of optimizing.
- Clients want clearer summaries between meetings.
Automate customer success recap video with an API
- Trigger the workflow when a customer recap is generated happens.
- POST structured data to /render using template customer-recap-v1.
- Render asynchronously at scale and receive a webhook when the MP4 is ready.
- Deliver the video via email, client portal, or Slack Connect.
Input (structured data)
{
"brand": "marketing-agencies",
"data": {
"cpl": 20.4,
"customerId": "example-customerId",
"highlight": "clients",
"impressions": 812000,
"kpis": {
"cpl": 20.4,
"impressions": 812000,
"leads": 612,
"roas": 3.1,
"spend": 12450
},
"leads": 612,
"period": "2026-01-14",
"roas": 3.1,
"spend": 12450
},
"template": "customer-recap-v1"
}Output (deterministic MP4)
- 30-60s MP4 per customer
- Customer name and key KPIs
- Highlights section
- Webhook with output URL
Architecture
Data source / event | v Rendivia Render API | v Queue + Workers | v Remotion templates | v Branded MP4 + webhook
How it works
Fetch customer KPIs
Pull usage and outcome metrics per customer.
Render recap
POST to /render with customer-recap-v1.
Deliver
Webhook returns the MP4 URL for the customer.
Embed
Embed in your customer portal or send via email.
Benefits
- Automate client-ready weekly recaps.
- Deliver consistent brand-aligned updates across accounts.
- Deterministic output you can trust in production.
- A repeatable workflow triggered by a customer recap is generated.
Common questions
Can I batch render for many customers?
Yes. Call /render per customer and process asynchronously.
Can I store outputs?
Yes. Store webhook URLs in your database.
Related
Generate customer success recap video via API
Create an API key and render your first customer success recap video in minutes.
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