Use case
Customer success recap video for PropTech
Generate customer-level success recaps using usage, outcomes, and highlights.
Why PropTech teams still ship reports manually
- Property updates are spread across tools.
- Stakeholders need a consistent weekly recap.
- Manual report creation delays decisions.
- Insights get lost without a clear narrative.
Automate customer success recap video with an API
- Trigger the workflow when a customer recap is generated happens.
- POST structured data to /render using template customer-recap-v1.
- Render asynchronously at scale and receive a webhook when the MP4 is ready.
- Deliver the video via email, investor portal, or internal dashboard.
Input (structured data)
{
"brand": "proptech",
"data": {
"avgRent": 2140,
"customerId": "example-customerId",
"highlight": "properties",
"kpis": {
"avgRent": 2140,
"leads": 620,
"leaseRenewals": 48,
"listings": 214,
"occupancy": "93%"
},
"leads": 620,
"leaseRenewals": 48,
"listings": 214,
"occupancy": "93%",
"period": "2026-01-14"
},
"template": "customer-recap-v1"
}Output (deterministic MP4)
- 30-60s MP4 per customer
- Customer name and key KPIs
- Highlights section
- Webhook with output URL
Architecture
Data source / event | v Rendivia Render API | v Queue + Workers | v Remotion templates | v Branded MP4 + webhook
How it works
Fetch customer KPIs
Pull usage and outcome metrics per customer.
Render recap
POST to /render with customer-recap-v1.
Deliver
Webhook returns the MP4 URL for the customer.
Embed
Embed in your customer portal or send via email.
Benefits
- Automate listing and occupancy summaries.
- Deliver consistent updates to stakeholders.
- Deterministic output you can trust in production.
- A repeatable workflow triggered by a customer recap is generated.
Common questions
Can I batch render for many customers?
Yes. Call /render per customer and process asynchronously.
Can I store outputs?
Yes. Store webhook URLs in your database.
Related
Generate customer success recap video via API
Create an API key and render your first customer success recap video in minutes.
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