Use case
Churn risk alert video for Retail
Generate a short alert video when churn risk spikes for an account or cohort.
Why Retail teams still ship reports manually
- Store performance updates are slow to compile.
- Regional teams need consistent recaps.
- Manual reporting hides trends.
- KPIs are not shared in a digestible format.
Automate churn risk alert video with an API
- Trigger the workflow when churn risk spikes happens.
- POST structured data to /render using template risk-alert-v1.
- Render asynchronously at scale and receive a webhook when the MP4 is ready.
- Deliver the video via email, regional dashboard, or Slack.
Input (structured data)
{
"brand": "retail",
"data": {
"accountId": "example-accountId",
"footTraffic": 48210,
"highlight": "stores",
"inventoryTurns": 5.2,
"period": "2026-01-14",
"promoLift": "12%",
"riskScore": "example-riskScore",
"sameStoreSales": "4.1%",
"stockouts": 32
},
"template": "risk-alert-v1"
}Output (deterministic MP4)
- 15-30s MP4 video
- Risk score and key drivers
- Suggested next action slot
- Webhook with URL
Architecture
Data source / event | v Rendivia Render API | v Queue + Workers | v Remotion templates | v Branded MP4 + webhook
How it works
Detect risk
Compute churn risk or health score in your system.
Render alert
POST to /render with risk-alert-v1 and key drivers.
Notify
Webhook provides MP4 to attach in alerts.
Act
Route to CSM workflows with a clear summary.
Benefits
- Automate store performance summaries.
- Make trends easy to share across regions.
- Deterministic output you can trust in production.
- A repeatable workflow triggered by churn risk spikes.
Common questions
Is this for customers or internal teams?
Either. You control delivery targets (internal alerts or customer comms).
Can I include driver metrics?
Yes. Provide a drivers array; template renders top drivers.
Related
Generate churn risk alert video via API
Create an API key and render your first churn risk alert video in minutes.
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