Use case
Churn risk alert video for Telecom
Generate a short alert video when churn risk spikes for an account or cohort.
Why Telecom teams still ship reports manually
- Operational updates are noisy and difficult to summarize.
- Stakeholders need digestible performance updates.
- Manual summaries are slow and inconsistent.
- Outage communication needs clarity.
Automate churn risk alert video with an API
- Trigger the workflow when churn risk spikes happens.
- POST structured data to /render using template risk-alert-v1.
- Render asynchronously at scale and receive a webhook when the MP4 is ready.
- Deliver the video via status page, email, or internal dashboard.
Input (structured data)
{
"brand": "telecom",
"data": {
"accountId": "example-accountId",
"arpu": 7.4,
"churn": "1.9%",
"dataUsage": 412,
"highlight": "subscribers",
"outages": 2,
"period": "2026-01-14",
"riskScore": "example-riskScore",
"subscribers": 184200
},
"template": "risk-alert-v1"
}Output (deterministic MP4)
- 15-30s MP4 video
- Risk score and key drivers
- Suggested next action slot
- Webhook with URL
Architecture
Data source / event | v Rendivia Render API | v Queue + Workers | v Remotion templates | v Branded MP4 + webhook
How it works
Detect risk
Compute churn risk or health score in your system.
Render alert
POST to /render with risk-alert-v1 and key drivers.
Notify
Webhook provides MP4 to attach in alerts.
Act
Route to CSM workflows with a clear summary.
Benefits
- Automate recurring performance digests.
- Improve stakeholder clarity on KPIs.
- Deterministic output you can trust in production.
- A repeatable workflow triggered by churn risk spikes.
Common questions
Is this for customers or internal teams?
Either. You control delivery targets (internal alerts or customer comms).
Can I include driver metrics?
Yes. Provide a drivers array; template renders top drivers.
Related
Generate churn risk alert video via API
Create an API key and render your first churn risk alert video in minutes.
Get API key