Use case

Investor update video for Customer support tools

Generate an investor-style update video from KPIs, milestones, and narrative points.

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Why Customer support tools teams still ship reports manually

Support performance reporting is repetitive.
Stakeholders miss trends between reviews.
Manual recaps vary by manager/team.
Teams need consistent outputs.

Automate investor update video with an API

Trigger the workflow when an investor update is ready happens.
POST structured data to /render using template investor-update-v1.
Render asynchronously at scale and receive a webhook when the MP4 is ready.
Deliver the video via Slack, email, or internal dashboard.

Input (structured data)

{
  "brand": "customer-support-tools",
  "data": {
    "backlog": 214,
    "csat": "92%",
    "firstResponse": "18m",
    "highlight": "tickets",
    "kpis": {
      "backlog": 214,
      "csat": "92%",
      "firstResponse": "18m",
      "resolution": "6h",
      "tickets": 1842
    },
    "milestones": "example-milestones",
    "period": "2026-01-14",
    "resolution": "6h",
    "tickets": 1842
  },
  "template": "investor-update-v1"
}

Output (deterministic MP4)

60-120s MP4 video
KPI tiles + growth deltas
Milestones section
Webhook with MP4 URL

Architecture

Data source / event
  |
  v
Rendivia Render API
  |
  v
Queue + Workers
  |
  v
Remotion templates
  |
  v
Branded MP4 + webhook

How it works

Collect KPIs

Gather growth, revenue, and retention metrics.

Add milestones

Provide 3-5 milestones for the period.

Render

POST to /render with investor-update-v1.

Send

Share the MP4 via investor portal or email.

Benefits

Automate weekly support performance digests.
Make trends visible and easy to share.
Deterministic output you can trust in production.
A repeatable workflow triggered by an investor update is ready.

Common questions

Is it deterministic?

Yes. Same input produces the same output with a fixed template version.

Can we customize branding?

Yes. Use a Brand Profile to apply logo/colors/fonts.

Monthly Metrics Video for Customer support tools Customer Success Recap Video for Customer support tools From Postgres to video

Generate investor update video via API

Create an API key and render your first investor update video in minutes.

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