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RENDIVIA

Use case

Campaign results video for Customer support tools

Summarize campaign performance as soon as a campaign ends.

Why Customer support tools teams still ship reports manually

  • Support performance reporting is repetitive.
  • Stakeholders miss trends between reviews.
  • Manual recaps vary by manager/team.
  • Teams need consistent outputs.

Automate campaign results video with an API

  • Trigger the workflow when a campaign ends happens.
  • POST structured data to /render using template campaign-results-v1.
  • Render asynchronously at scale and receive a webhook when the MP4 is ready.
  • Deliver the video via Slack, email, or internal dashboard.

Input (structured data)

{
  "brand": "customer-support-tools",
  "data": {
    "backlog": 214,
    "campaignId": "example-campaignId",
    "csat": "92%",
    "firstResponse": "18m",
    "highlight": "tickets",
    "kpis": {
      "backlog": 214,
      "csat": "92%",
      "firstResponse": "18m",
      "resolution": "6h",
      "tickets": 1842
    },
    "period": "2026-01-14",
    "resolution": "6h",
    "tickets": 1842
  },
  "template": "campaign-results-v1"
}

Output (deterministic MP4)

  • 30-60s MP4 video
  • Campaign KPI summary
  • Visual comparison vs benchmarks
  • Webhook with output URL

Architecture

Data source / event
  |
  v
Rendivia Render API
  |
  v
Queue + Workers
  |
  v
Remotion templates
  |
  v
Branded MP4 + webhook

How it works

Collect KPIs

Aggregate reach, conversion, and spend metrics.

Render

POST to /render with campaign-results-v1.

Async delivery

Receive a webhook with the MP4 URL.

Distribute

Share internally or to clients automatically.

Benefits

  • Automate weekly support performance digests.
  • Make trends visible and easy to share.
  • Deterministic output you can trust in production.
  • A repeatable workflow triggered by a campaign ends.

Common questions

Can I include benchmarks?

Yes. Include target values and we render comparisons.

Is it multi-campaign?

Call /render per campaign for deterministic outputs.

Related

Generate campaign results video via API

Create an API key and render your first campaign results video in minutes.

Get API key