Use case

Weekly metrics video for Customer support tools

Automatically turn weekly KPIs into a branded video summary using an API.

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Why Customer support tools teams still ship reports manually

Support performance reporting is repetitive.
Stakeholders miss trends between reviews.
Manual recaps vary by manager/team.
Teams need consistent outputs.

Automate weekly metrics video with an API

Trigger the workflow when a weekly report is ready happens.
POST structured data to /render using template weekly-summary-v1.
Render asynchronously at scale and receive a webhook when the MP4 is ready.
Deliver the video via Slack, email, or internal dashboard.

Input (structured data)

{
  "brand": "customer-support-tools",
  "data": {
    "backlog": 214,
    "csat": "92%",
    "firstResponse": "18m",
    "highlight": "tickets",
    "kpis": {
      "backlog": 214,
      "csat": "92%",
      "firstResponse": "18m",
      "resolution": "6h",
      "tickets": 1842
    },
    "period": "2026-W05",
    "resolution": "6h",
    "tickets": 1842
  },
  "template": "weekly-summary-v1"
}

Output (deterministic MP4)

45-60s MP4 video
Brand colors, logo, and typography applied
Charts rendered from provided KPIs
Webhook includes output URL and metadata

Architecture

Data source / event
  |
  v
Rendivia Render API
  |
  v
Queue + Workers
  |
  v
Remotion templates
  |
  v
Branded MP4 + webhook

How it works

Pick a template

Use a versioned template such as weekly-summary-v1.

Send data

POST metrics JSON to /render with your API key.

Render async

We queue the job and render reliably at scale.

Receive the result

Get a webhook with the MP4 URL when done.

Benefits

Automate weekly support performance digests.
Make trends visible and easy to share.
Deterministic output you can trust in production.
A repeatable workflow triggered by a weekly report is ready.

Common questions

Is the output deterministic?

Yes. Templates are versioned and the same input produces the same output.

How do I deliver the video?

Use the webhook URL to embed in-app or send via email/portal.

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Generate weekly metrics video via API

Create an API key and render your first weekly metrics video in minutes.

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